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Software Development

AI-native products

RAG, agents, vision, voice — practical and cost-aware.

What is AI product development?

AI product development is the engineering work of shipping LLM-powered features into production — covering retrieval-augmented generation (RAG), tool-using agents, vision pipelines, evaluations, and cost-aware model routing.

The problem

Why this work matters

The demo works. The prod version hallucinates, costs $40 per session, and times out under load. Going from notebook to production is the hard part — and it's where most AI startups stall for two quarters.

What we ship

The work, in detail.

Capabilities
  • RAG with citation discipline
  • Multi-step agents with tool use
  • Vision & OCR pipelines
  • Voice & realtime audio (Whisper, Deepgram)
  • Cost-aware model routing
  • Evals + golden-set regression
Deliverables
  • Production RAG / agent system
  • Eval harness + golden set
  • Cost-routing infrastructure
  • Citation accuracy monitoring

We've shipped 30+ LLM products into production. Most of what's hard isn't the prompt — it's retrieval discipline, evals, fallbacks, and cost.

How we work

The approach.

01

Eval-driven dev

We start with a golden set of inputs + expected outputs. Every prompt or model change has to beat the previous score. No vibes.

02

Retrieval first

RAG quality is mostly retrieval quality. We instrument embeddings, chunking, and rerankers — and audit citation accuracy weekly.

03

Model routing for cost

Most queries don't need the smartest model. We route by complexity (Haiku → Sonnet → Opus) and cache aggressively. Production cost typically drops 60–80%.

30+
LLM products shipped to prod
70%
Avg cost reduction via routing
94%
Citation accuracy on RAG outputs
Often paired with

Services that compound with AI-native products

Most engagements pull from more than one discipline. Here's what frequently ships alongside ai-native products.

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